1. Brief Introduction
Tam Phuc Flow Solutions Ltd., set up at the end of 2005, is a professional Vietnamese enterprise in providing unique solutions for flow control demands, by advanced products and effective technical services (severe service), focus in the two key industries of Vietnam: Oil & gas and Power.
Up to now, we are Vietnamese exclusive agent and authorized agent for the world leading and reputed manufacturers including IMI CCI Server Service Control Valves, GBA Flare Systems, and IMI Bopp&Reuther. In parallel, TFS long-term a long term and good collaboration with significant partners such as OMB Valves, SMX International, etc.
TFS – a dynamic and professional organization built up by founders with a solid knowledge and hands-on experience of nearly 20 years in valves and flow equipment, extensively knowledged engineering team and expert staffs, commits to fulfill all flexible customers’ demands and increase continuously their satisfaction.
2. Vision-Mission & Goals
TFS Vision
To be the most prestigious and preferred engineering corporation in providing flow control solutions in the Vietnam’s key industries, particularly in Oil & Gas and Power.
TFS Mission
To bring out/ provide optimized Solutions in terms of technology and cost and contribute to sustainable development for customers as well as Vietnam.
TFS Goals
- To provide the highest quality products and unique technical services with all of the enthusiasm, good professional knowledge/ expertise, and highly motivated employees.
- To build and develop outstanding engineer team with solid knowledge, professional working styles, and high responsibility.
- All TFS’s flow solutions not only focus directly on problems of customers but also orient sustainable development.
- To become a great place to work for employees by building / through improving continually a healthy, challenging, and rewarding environment.
- To strive to build long-term client relationships based on mutual trust and respect.
- To attract and collaborate with global advanced technology companies in order to partially contribute to the country’s technological development, especially in Oil & Gas, Petrochemical, and Power industries.
3. Quality Policy – Quality Objectives
Quality Policy
We, Tam Phuc Flow Solutions Ltd., strive to achieve enhanced customer satisfaction by providing world-class products and innovative services with the best price, timely delivery, and the best customer care. All diversified customer’s demands will be satisfied by improving continuously our performance.
Quality Objectives
- Do the right things: right product, right quantity and right time as the customer requires.
- Ensure that the quality management system is being achieved, maintained and continually improved by 100% of TFS’s personnel in accordance with ISO 9001:2008.
- Personnel is qualified by educational degree with 98% from university and 2% from college and excellent soft skills.
- Satisfy 98% of customer’s requirements in performance.
- Decrease defect to 5%.